Vision Statement: Service Department aims to ensure existence of an adequate and effective service network through which quality service can be provided to maximum number of Toyota and Daihatsu customers for achieving customer satisfaction, optimizing our performance and supporting sales to enhance brand equity.
Customer Satisfaction is the corner stone of our policy. After Sales Services are provided to customers
To ensure Quality Service, Our dealership works tirelessly in order to provide infrastructure in terms of facility, manpower and equipment. Availability of trained technicians equipped with state of the art computerized diagnostic equipment and special Service Tools ensure repair quality.
Much emphasis is laid on training and development of Service Staff at our dealership. Training courses are conducted for Technicians, Service Receptionists / Advisors and Managerial staff round the year at IMC Service Training Center. To enhance our own capabilities, IMC Training Instructors and Technical Staff also receive ongoing overseas training.
In our relentless pursuit of excellence, we strive hard and work together with our dealers, for a high level of professionalism and for doing things the “ Toyota Way”.
In addition to a quality product, our Service Network offers our valued Toyota and Daihatsu customers (amongst others) the following facilities and services in after sales:
- Reliable Service / Quality Repairs.
- Courteous and Professional dealing
- Comfortable environment
- Warranty Services.
- Maintenance packages.
- In- House repair facilities for a wide variety of repair jobs.
- Genuine Parts and Toyota Motor Oil
- Loyalty incentives.
- Towing Services etc.
- Collision Damage Repairs / Insurance Services.
Our dealership would like to make your Service experience pleasant and ‘hassle -free’ one. Our satisfied customers are our pride and strength and we value their patronage.
We, at Toyota, are committed to provide the best-in-town after-sales experience to our valuable customers. The relationship with our customers extends beyond the sale of vehicle to make them customer for generations.
Our dealership network is staffed with highly-skilled technicians who have undergone hours of training of Global Toyota Standards. Latest and exclusive diagnostic equipment and special service tools support our technicians in providing best after-sales service to ensure smooth Toyota drive experience
For More Information Regarding Services at Toyota Gujranwala Please Contact:
Toyota Gujranwala Motors